Contractors FAQs
Below are detailed responses to common queries you may have whilst on assignment through Edison Smart:
Timesheets
Where should I submit my timesheets?
What happens if I am unable to work?
If you are not working for any reason—whether it’s due to illness, personal circumstances, or project delays—please notify us immediately by emailing contractors@edisonsmart.com.
Expenses
Do I need approval for expenses?
How do I submit my expenses?
Expenses should be submitted via the Time Temp portal, along with your weekly timesheet. Ensure that each claim is supported by valid receipts. Submissions without receipts cannot be processed.
When will I receive payment for approved expenses?
Invoices & Payments
What is required to ensure I am paid on time?
How do I know my invoicing terms?
Your invoicing terms are detailed in your Terms of Engagement with Edison Smart. This outlines the payment schedule, and any other relevant conditions agreed upon at the start of your contract.
What if I am paid through a management company?
My assignment is coming to an end
What steps should I take?
Have Additional Questions?
- Email: contractors@edisonsmart.com
- Contact your dedicated Edison Smart Contract Consultant directly for assistance.
Contact your dedicated Edison Smart contract consultant or email contractors@edisonsmart.com to start the process.
