Account Manager – Shanghai, China 

Our client is a leading global provider of managed IoT connectivity solutions, supporting enterprises with secure and scalable deployments worldwide.

Job Purpose:

• Drive growth and secure long-term success within an established portfolio of enterprise clients in the region.
• Build and maintain sustainable client relationships, align with evolving customer needs, and develop account strategies to support ongoing business expansion and long-term strategic goals.
• This role reports directly to the Regional Head.

Key Responsibilities and Deliverables:

• Play an integral role in achieving and exceeding the region’s revenue targets and overall commercial objectives.
• Identify new business and expansion opportunities within existing accounts through strategic engagement and value-driven conversations.
• Conduct regular in-person and virtual meetings with key stakeholders to explore additional avenues for growth and to promote the full portfolio of connectivity and IoT-related solutions.
• Represent the organization at industry events, trade shows, and networking forums to enhance brand presence and client engagement.
• Provide support to broader regional business development activities, as agreed with the Regional Head.

Account Management:

• Own the customer relationship lifecycle, maintaining strong ties with senior-level contacts within client organizations.
• Ensure consistent and open communication with clients through regular check-ins, reviews, and strategic planning sessions.
• Act as the liaison between client stakeholders and internal teams including product, billing, legal, and customer support.
• Uncover additional business opportunities within current accounts through upsell, cross-sell, or solution enhancement.

Internal & External Relations:

• External: Regional enterprise customers; business travel will be required.
• Internal: Close collaboration with sales, finance, legal, billing, product, operations, support, and roaming teams.

Qualifications & Experience:

• Minimum of 3 years of experience in B2B sales with a strong track record of quota achievement.
• A technical background in telematics, IoT/M2M connectivity is preferred, with knowledge of sectors such as security, healthcare, utilities, asset tracking, logistics, insurance, or the automotive/transportation OEM space.
• Proven ability to translate technical capabilities into clear business value for stakeholders.
• Exceptional communication skills with experience presenting at senior executive (C-level) meetings.
• Fluent in English, both spoken and written.

Personal Attributes:

• Comfortable working across various industries and managing multiple initiatives simultaneously.
• Committed to building long-term, trust-based relationships with enterprise customers.
• Proactive, goal-oriented, and motivated by the opportunity to contribute to a high-performing B2B sales organization.
• Creative problem solver with a hands-on approach and a drive to succeed in a competitive market.

About Edison Smart

Edison Smart is a global provider of specialized recruitment solutions, supporting the technology industry’s most innovative companies. Headquartered in the UK, we connect talent with opportunity, driving the ‘Industry 4.0’ revolution. With over 30 years of experience, Edison Smart partners with forward-thinking organizations to help achieve their strategic growth goals while fostering groundbreaking technological advancements.

Full Time